Three Week Turn-Around-Time
We understand how vital your results are at every stage of your project and how frustrating it can be to wait up to three months to receive them before you can decide on your next move. We provide an industry-leading average three-week turn-around-time on results, keeping your project moving and ensuring you can make timely decisions.
Responsive, Flexible Customer Service
Every time you make a submission, our account teams manage it closely through the process. As exploration and mining are our core business, we are not dividing our time and resources with other analytical fields and we remain responsive and flexible to your needs – that means if something changes for you, we can respond and adjust our schedule to accommodate new requests in most cases.
Track Sample Progress
We provide you with login access to our LIMS system, providing 24/7 visibility of the progress of your samples. Analysis completion and reporting time frames are updated regularly, providing you with the latest information on when to expect your results.
Our team take the time to understand your program. If you are unsure about what analysis you need we will work closely with you to understand what stage your project is at and what your specific goals are. This enables us to recommend a tailored suite of analysis methodology to provide the data you need.
Focus Across Entire Sampling Process
Obtaining a quality result is not just reliant on the analysis process, we will also provide advice on up-stream processes including labeling and packaging to assist you get the best results.
Our company maintains the highest quality standards and has both ISO 17025 (Testing and Calibration Laboratories) and ISO 9001 (Quality Management Systems) accreditation. Additionally, we participate in CDN Labs, Geostats, PTP-MAL and Rocklabs Round Robins, among others.